Legendary leaders crowned to command.
Empowering leadership to navigate complexity with clarity, enabling firms to scale effectively and enhance client service.

Legendary leaders crowned to command.
Empowering leadership to navigate complexity with clarity, enabling firms to scale effectively and enhance client service.

Legendary leaders crowned to command.
Empowering leadership to navigate complexity with clarity, enabling firms to scale effectively and enhance client service.

Services
Customized program designed
for sustainable growth.
System Operating Systems (SOP's)
Creating clear, repeatable procedures for firm operations.
Human Resources
Improving training, onboarding, and personality assessments.
Intake Process Optimization
Streamlining how new clients are brought into the firm.
Explore Services
Services
Customized program designed
for sustainable growth.
System Operating Systems (SOP's)
Creating clear, repeatable procedures for firm operations.
Human Resources
Improving training, onboarding, and personality assessments.
Intake Process Optimization
Streamlining how new clients are brought into the firm.
Explore Services
Services
Customized program designed
for sustainable growth.
System Operating Systems (SOP's)
Creating clear, repeatable procedures for firm operations.
Human Resources
Improving training, onboarding, and personality assessments.
Intake Process Optimization
Streamlining how new clients are brought into the firm.
Explore Services
Meet Amanda

Your fractional COO and founder of
Ladies Leading Legal.
With a down-to-earth and candid approach, Amanda leverages her extensive, hands-on experience, from receptionist to COO, to provide law firms and legal service providers with strategic operational solutions.
She is passionate about empowering leaders and teaching servant leadership to help firms achieve sustainable growth and operational clarity.
Book a consultation
Meet Amanda

Your fractional COO and founder of
Ladies Leading Legal.
With a down-to-earth and candid approach, Amanda leverages her extensive, hands-on experience, from receptionist to COO, to provide law firms and legal service providers with strategic operational solutions.
She is passionate about empowering leaders and teaching servant leadership to help firms achieve sustainable growth and operational clarity.
Book a consultation
Meet Amanda

Your fractional COO and founder of
Ladies Leading Legal.
With a down-to-earth and candid approach, Amanda leverages her extensive, hands-on experience, from receptionist to COO, to provide law firms and legal service providers with strategic operational solutions.
She is passionate about empowering leaders and teaching servant leadership to help firms achieve sustainable growth and operational clarity.
Book a consultation
Testimonials
What happy clients are saying
What happy clients are saying
“I had the privilege of working alongside Amanda Hankins at a large personal injury firm, and later bringing her in as a consultant for firms across the country. Amanda has a no-quit, take-charge attitude — if there was an issue or a department I was struggling to get right, I knew I could count on her to solve it. With years of experience refining systems and processes, and the unique perspective of having worked cases inside a large multi-state law firm, she is exceptionally positioned to help firms grow. From the owner’s office to the intake team and everyone in between, Amanda is a trusted resource who delivers results.”
-Micki L.
"Amanda has demonstrated an extraordinary talent for training and development. Her ability to communicate complex information in a clear and engaging way sets her apart.Amanda is also incredibly people-oriented. She has a natural ability to connect with individuals, foster a positive learning environment, and make everyone feel both valued and included. Whether working one-on-one or with larger groups, she brings energy, empathy, and professionalism to every interaction.In short, Amanda is a rare combination of technical expertise and interpersonal skill. She would be a tremendous asset to any team or initiative."
-Dona H.
"Amanda is a true joy to work with. She is excellent in communicating complex systems and concepts in simple terms clients can understand. Her leadership skills are top notch and her ability to help improve operations across the board to be more seamless is very impressive. I have personally worked with Amanda, and she is dynamic, dependable and a wealth of knowledge in her field of expertise."
-Christina D
"I’ve had the pleasure of knowing and working alongside Amanda for over a year. She brings an exceptional blend of sharp strategic thinking and deep expertise in law firm operations. But what truly sets Amanda apart is her heart, she’s driven by a genuine passion to help your team succeed and win big. Her tenacity, grit, and unwavering commitment will leave you wondering how your firm ever got along without her."
-Scarlett L.
"I had the opportunity to work with Amanda when she served as Director of Fractional COO Services at SMB Team. From day one, it was clear she brings deep operational insight, especially in law firm intake systems and efficiency optimization.
What sets Amanda apart is how quickly she earns the trust of firm owners and leadership teams. She doesn’t just diagnose problems, she gives them the steps to move forward with clarity and confidence. Her ability to maintain consistently high client satisfaction speaks volumes about her approach.
Amanda leads with transparency, empathy, and accountability. Whether guiding firms through complex changes or fine-tuning daily operations, she keeps teams focused and outcomes aligned.
If you're looking for someone who combines tactical expertise with strong leadership values, Amanda is a great asset."-Keith Q
"I had the opportunity to work alongside Amanda during our time at Bottaro Law, where she served as fractional COO. Although our time there overlapped briefly, Amanda stood out immediately as a grounded, thoughtful, and strategic leader navigating a highly complex and often challenging environment.
In the midst of organizational noise and shifting priorities, Amanda brought clarity, structure, and calm. She was a mentor to me from day one — generous with her time and insight, and unafraid to tackle difficult issues head-on. Her ability to lead with both compassion and conviction made a real difference, and I learned a great deal in the short time we worked together."-Ethan N.
" I've worked with and alongside Amanda and seen the passion she brings to legal operations work. She doesn't just help her client firms with processes and procedures, she develops deep relationships with firm owners and team members. She gets to know the firm, the people, the bottlenecks, and the processes working well. She is quite skilled at analyzing reports and working with client firms to dissect data and use it to make actionable recommendations. She tells the hard truths. Amanda is thoughtful and cares deeply!"
-Mary M.
"I’ve had the pleasure of working with Amanda as a professional partner, a consultant through Ladies Leading Legal, and personally as a colleague and friend. In every role, she brings a rare combination of expertise, integrity, and genuine care. Amanda has a unique ability to pair sharp legal and strategic insight with a thoughtful, relationship-driven approach. She not only delivers excellent results but also creates an environment where people feel supported and inspired. Any organization would be fortunate to work with her."
-Allison R.
“I had the privilege of working alongside Amanda Hankins at a large personal injury firm, and later bringing her in as a consultant for firms across the country. Amanda has a no-quit, take-charge attitude — if there was an issue or a department I was struggling to get right, I knew I could count on her to solve it. With years of experience refining systems and processes, and the unique perspective of having worked cases inside a large multi-state law firm, she is exceptionally positioned to help firms grow. From the owner’s office to the intake team and everyone in between, Amanda is a trusted resource who delivers results.”
-Micki L.
"Amanda has demonstrated an extraordinary talent for training and development. Her ability to communicate complex information in a clear and engaging way sets her apart.Amanda is also incredibly people-oriented. She has a natural ability to connect with individuals, foster a positive learning environment, and make everyone feel both valued and included. Whether working one-on-one or with larger groups, she brings energy, empathy, and professionalism to every interaction.In short, Amanda is a rare combination of technical expertise and interpersonal skill. She would be a tremendous asset to any team or initiative."
-Dona H.
"Amanda is a true joy to work with. She is excellent in communicating complex systems and concepts in simple terms clients can understand. Her leadership skills are top notch and her ability to help improve operations across the board to be more seamless is very impressive. I have personally worked with Amanda, and she is dynamic, dependable and a wealth of knowledge in her field of expertise."
-Christina D
"I’ve had the pleasure of knowing and working alongside Amanda for over a year. She brings an exceptional blend of sharp strategic thinking and deep expertise in law firm operations. But what truly sets Amanda apart is her heart, she’s driven by a genuine passion to help your team succeed and win big. Her tenacity, grit, and unwavering commitment will leave you wondering how your firm ever got along without her."
-Scarlett L.
"I had the opportunity to work with Amanda when she served as Director of Fractional COO Services at SMB Team. From day one, it was clear she brings deep operational insight, especially in law firm intake systems and efficiency optimization.
What sets Amanda apart is how quickly she earns the trust of firm owners and leadership teams. She doesn’t just diagnose problems, she gives them the steps to move forward with clarity and confidence. Her ability to maintain consistently high client satisfaction speaks volumes about her approach.
Amanda leads with transparency, empathy, and accountability. Whether guiding firms through complex changes or fine-tuning daily operations, she keeps teams focused and outcomes aligned.
If you're looking for someone who combines tactical expertise with strong leadership values, Amanda is a great asset."-Keith Q
"I had the opportunity to work alongside Amanda during our time at Bottaro Law, where she served as fractional COO. Although our time there overlapped briefly, Amanda stood out immediately as a grounded, thoughtful, and strategic leader navigating a highly complex and often challenging environment.
In the midst of organizational noise and shifting priorities, Amanda brought clarity, structure, and calm. She was a mentor to me from day one — generous with her time and insight, and unafraid to tackle difficult issues head-on. Her ability to lead with both compassion and conviction made a real difference, and I learned a great deal in the short time we worked together."-Ethan N.
" I've worked with and alongside Amanda and seen the passion she brings to legal operations work. She doesn't just help her client firms with processes and procedures, she develops deep relationships with firm owners and team members. She gets to know the firm, the people, the bottlenecks, and the processes working well. She is quite skilled at analyzing reports and working with client firms to dissect data and use it to make actionable recommendations. She tells the hard truths. Amanda is thoughtful and cares deeply!"
-Mary M.
"I’ve had the pleasure of working with Amanda as a professional partner, a consultant through Ladies Leading Legal, and personally as a colleague and friend. In every role, she brings a rare combination of expertise, integrity, and genuine care. Amanda has a unique ability to pair sharp legal and strategic insight with a thoughtful, relationship-driven approach. She not only delivers excellent results but also creates an environment where people feel supported and inspired. Any organization would be fortunate to work with her."
-Allison R.
How it works
Diagnose the complexity
We begin by partnering with you to assess your firm's current operations, identifying the inefficiencies and organizational hurdles that are holding you back. This is where we turn your team's challenges into a clear strategic roadmap.
Diagnose the complexity
We begin by partnering with you to assess your firm's current operations, identifying the inefficiencies and organizational hurdles that are holding you back. This is where we turn your team's challenges into a clear strategic roadmap.
Diagnose the complexity
We begin by partnering with you to assess your firm's current operations, identifying the inefficiencies and organizational hurdles that are holding you back. This is where we turn your team's challenges into a clear strategic roadmap.
Implement Strategic Solutions
With a clear plan in place, we get to work. We lead strategic engagements to streamline your intake processes, restructure teams, and implement data-driven reporting to bring clarity to your day-to-day operations.
Implement Strategic Solutions
With a clear plan in place, we get to work. We lead strategic engagements to streamline your intake processes, restructure teams, and implement data-driven reporting to bring clarity to your day-to-day operations.
Implement Strategic Solutions
With a clear plan in place, we get to work. We lead strategic engagements to streamline your intake processes, restructure teams, and implement data-driven reporting to bring clarity to your day-to-day operations.
Acheive Sustainable Growth
The final step is seeing the results. Your firm is empowered with optimized operations and clear procedures, allowing your leadership team to confidently scale the business and focus on long-term prosperity.
Acheive Sustainable Growth
The final step is seeing the results. Your firm is empowered with optimized operations and clear procedures, allowing your leadership team to confidently scale the business and focus on long-term prosperity.
Acheive Sustainable Growth
The final step is seeing the results. Your firm is empowered with optimized operations and clear procedures, allowing your leadership team to confidently scale the business and focus on long-term prosperity.

2025
Ladies Leading Legal All Rights Reserved

2025
Ladies Leading Legal All Rights Reserved